Remote Support

Need assistance? We're here to help!

Layer3 provides secure remote support to help diagnose and resolve technical issues quickly, without the need for an on-site visit.

A Layer3 technician will guide you through the connection process.

For standard Windows computers, smartphones, and tablets.

For Apple macOS devices and organizations operating within the Defense Industrial Base (DIB) that require FIPS-compliant remote support solutions.

Your Security Matters

Remote support sessions are initiated with your participation and are intended for use only when working with an authorized Layer3 technician.

Not sure which option to choose? Contact your Layer3 support technician for assistance.